Privacy Policy – CarpentryConnect
Effective Date: 09/01/2025
CarpentryConnect (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains the information we collect, how we use it, and how we keep it secure when you use our website: https://carpentryconnect.com.au.
1. Who We Are
CarpentryConnect is an Australian based platform connecting customers with professional carpenters. Our website address is: https://carpentryconnect.com.au.
2. Information We Collect
We may collect:
- Information you provide when registering or submitting a quote request (name, email, phone number, business details).
- Details from forms you complete, including any uploaded files or images.
- Technical data such as your IP address, browser type, and device information.
- Data collected through cookies and similar technologies.
2.1 Information Collected Through Google Sign in
If you choose to register or sign in using your Google account, we will receive certain information from Google to facilitate your account creation and access. This may include:
- Your name
- Your email address
- Your Google profile picture (if available)
This information is used solely to create and manage your CarpentryConnect account and to authenticate your identity. We do not have access to your Google account password or other private data stored with Google.
3. Comments
If you leave comments on our site, we collect the data shown in the comment form, your IP address, and browser user agent string to help detect spam.
An anonymized string (hash) of your email address may be sent to the Gravatar service to check if you use it. See their policy here: https://automattic.com/privacy/.
4. Media
If you upload images, please remove embedded location data (EXIF GPS). Visitors to the website can download and extract such data from images.
5. Cookies
We use cookies to:
- Keep you logged in and remember your preferences.
- Save form details for easier future submissions.
- Measure and improve website performance.
You can manage cookies via your browser settings.
6. Embedded Content from Other Websites
Our site may include embedded content (e.g., videos, maps, articles) which behaves as if you visited the external site directly. These sites may collect data, use cookies, and track your interaction.
7. Who We Share Your Data With
We do not sell your personal information. Data may be shared with:
- Service providers who help operate our platform (e.g., payment processors, hosting providers).
- Security and fraud prevention tools (e.g., spam detection services).
- Authorities, if required by law.
8. How Long We Keep Your Data
Comments and their metadata are stored indefinitely.
Registered user profiles remain until the account is deleted.
Quote requests, invoices, and related correspondence are retained for legal and business purposes.
9. Your Rights
You can request:
- A copy of your personal data we hold.
- Correction of inaccurate data.
- Deletion of your data (except where we must retain it for legal, security, or business reasons).
To make a request, contact us at contact@carpentryconnect.com.au.
10. Where Your Data Is Sent
Visitor comments may be checked through automated spam detection services.
11. Contact Us
For privacy related questions or concerns, email contact@carpentryconnect.com.au.
